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Alwyndor’s response to COVID-19

Please see below for frequent updates..
Alwyndor covid

Update - 23 December 2020

Dear Alwyndor Community

As you may be aware, some South Australian restrictions for residential care have lifted today. I am sure this will be welcome news to you all as it was for us, and we look forward to welcoming you back to Alwyndor for extended periods of time.

It is important to note however, that an Aged Care Emergency Directive (updated Emergency Management (Residential Aged Care Facilities No #20) (COVID-19) Direction 2020) is still in place. The directive requires that individual screening of visitors is performed by our staff and so this means that whilst visitor numbers and length of visit are essentially unrestricted, visits are required to commence during reception opening hours. Outside of visiting hours we are able to make arrangements for nursing staff to meet visitors (and perform screening) at reception in special pre-arranged circumstances – such as end of life/palliation.

Reception will continue to remain open Monday – Friday 9.30am – 6.00pm and Saturday 9.30am – 3.30pm.

The updated directive outlines the following guidelines for care facilities:

  • A distance of 1.5 meters must be maintained throughout your visit.
  • As always, check in via the QR code at the reception desk and the standard COVID questions will be asked while we check your temperature and you sign into the building.
  • You are still required to sign out of the building.
  • You must have evidence of your 2020 Influenza vaccination with you or your Alwyndor Vaccination pass. These must be presented at the desk prior to entering the facility (under 6 months exempt).

Please know that throughout the most recent outbreaks Alwyndor has taken all precautions to ensure that all its staff work at a single organisation. While the updated Emergency Direction has lifted this restriction, to mitigate any risk this may present we have set strict parameters around staff potentially working at different sites.

The care of your loved ones is our highest priority and ensuring that we all have the opportunity to enjoy and celebrate the festive season in a safe environment remains foremost in our minds.

As always, I will be in touch should there be any changes that need to be communicated.

Wishing you all a safe and joyful Christmas and a happy 2021.


Our priorities continue to be:

  • protecting our residents, clients and employees by minimising the spread of the virus through our community as much as possible
  • ensuring we are fully prepared if any member of our community tests positive to the virus, so we can contain the virus, care for those infected and action the appropriate isolation requirements.

Get involved. Help make a difference.